Customer Support


We take great pride in providing excellent customer support, no matter how small the request. We are able to provide one to one assistance and are continuously adding to the frequently asked questions section to enable a smoother customer experience.

If you have something that isn't covered in the list below, please do let us know.

Frequently Asked Questions

If you have issues, please run through all of the questions as your issue could be related.

You have invested in a Dashcam installation in your vehicle and it is important that you also invest time into ensure regular "house keeping" is performed.

Even though the majority of Dashcams are "format free" you should be connecting to the camera and formatting the memory cards at least once every 2 months, preferably every month.

You also have full warranty support direct with Goluk for 1 year from purchase. 

You can contact Goluk direct by emailing

Blackvue Support can be contacted by emailing

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